Analysis of the provision of digital training services in public university libraries of the Autonomous Community of Castile and León based on DigComp 2.2

Abstract

In view of the impacts of Digital Information and Communication Technologies on education, the development of digital skills is essential for the academic community to access services and resources available on the web. In this context, university libraries play a central role in offering training services in digital competence, addressing the needs of their communities. The Digital Competence Framework for Citizens (DigComp 2.2) serves as a reference for the development of these materials, including in libraries in Spain. This study analyzed the training services and materials provided by public university libraries in the Autonomous Community of Castile and León, relating them to the DigComp 2.2 areas and assessing their contribution to the development of digital competence in the Spanish academic context. This is an applied, qualitative-quantitative study with documentary and descriptive procedures, in which data were collected from the institutional websites of the libraries and systematized using Google Sheets. A total of 45 training materials or services were identified, most of them focused on traditionally addressed areas, such as Area 1 – Information and data literacy, but materials related to all DigComp 2.2 areas were also found. It is concluded that university libraries in the region play a relevant role in the digital training of their communities, offering resources that develop essential skills for teaching, research, and outreach. All analyzed institutions contribute to digital literacy, strengthening academic competencies and preparing their users for the demands of contemporary society.