Tourism, stakeholders and information flow: a bibliometric overview of research
DOI:
https://doi.org/10.26512/rici.v17.n1.2024.51526Keywords:
Tourism, Bibliometrics, Vosviewer, Stakeholders, Information flowAbstract
The relationship between information and tourism is essential when it comes to sustainable development and the tourism management o, whether about travel choices made by tourists or especially in terms of decision-making by tourism stakeholders. The aim of this study is therefore to understand how the relationship between the constructs tourism, stakeholders and information flow is being approached in the literature, in a perspective of sustainable tourism. Thus, bibliometrics was used, based on the descriptors: tourism, stakeholders and information flow, collected from the Web of Science (WoS). As the main results, 2021 was the year with most scientific production on the topics of "tourism and stakeholders" and "stakeholders and information flow", demonstrating recent attention, indicating scopes of research that can still be further explored. Besideso, in line with the initial scope of the research, Sustainability is the Journal that publishes the most studies Including these constructs. Finally, few studies deal with understanding the three constructs (tourism, stakeholders and information flow) together, validating a theoretical gap that is still unexplored.
References
Adams, Krystyna; Snyder, Jeremy; Crooks, Valorie A.; Johnston, Rory. Developing an informational tool for ethical engagement in medical tourism. Philosophy, Ethics, and Humanities in Medicine, v. 12, n. 1, p. 1-13, 2017.
Adams, Krystyna; Snyder, Jeremy; Crooks, Valorie A; Berry, Nicole S. A critical examination of empowerment discourse in medical tourism: the case of the dental tourism industry in Los Algodones, Mexico. Globalization and Health, v. 14, p. 70, 2018.
Almeida, Maria Fabiana Izídio; De BiaggI, Camila; Vitoriano, Marcia Cristina de Carvalho Pazin. Identificação dos fluxos informacionais: contribuições para a gestão do conhecimento. Ágora: Arquivologia em debate, v. 31, n. 63, p. 1-11, 2021.
Anjos, Sara Joana Gadotti; Anjos, Francisco Antonio dos; Silva Júnior, Ovidio Fellipe Pereira da. A informação como vantagem competitiva no processo logístico integrado nos serviços turísticos. Encontros Bibli: revista eletrônica de biblioteconomia e ciência da informação, n. 2, p. 41-56, 2008.
Araujo, Lindemberg Medeiros. Análise de stakeholders para o turismo sustentável. Caderno Virtual de Turismo, v. 8, n. 1, p. 91-99, 2008.
Archer, Brian; Cooper, Chris. Os impactos positivos e negativos do turismo. In: Theobald, William. Turismo Global. São Paulo: Senac, 1998. p. 85 – 102.
Baksi, Arup Kumar; Parida, B. B.; Mahapatra, Smita Sucharita. Application of Social Media Analytics in Assessing Decision Insights of Tourists under Disruption. NMIMS Management Review, 2022.
Barnes-Mauthe, Michele; Gray, Steven Allen; Arita, Shawn; Lynham, John; Leung, PingSun. What determines social capital in a social–ecological system? Insights from a network perspective. Environmental management, v. 55, n. 2, p. 392-410, 2015.
Beni, Mario Carlos. Analise estrutural do turismo. 5. ed. São Paulo: Senac, 2001
Bethune, Elecia; Buhalis, Dimitrios; Miles, Lee. Real time response (RTR): Conceptualizing a smart systems approach to destination resilience. Journal of Destination Marketing & Management, v. 23, p. 100687, 2022.
Buhalis, Dimitrios. Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article. Tourism Review, v. 75, n. 1, p. 267-272, 2020.
Buhalis, Dimitrios; Leung, Rosanna. Smart hospitality—Interconnectivity and interoperability towards an ecosystem. International Journal of Hospitality Management, v. 71, p. 41-50, 2018.
Cacho, Andréa do Nascimento Barbosa; Azevedo, Francisco Fransualdo de. O turismo no contexto da sociedade informacional. Revista Brasileira de Pesquisa em Turismo, v. 4, n. 2, 2010.
ChoI, HwanSuk Chris; Sirakaya, Ercan. Sustainability indicators for managing community tourism. Tourism Management, v. 27, n. 6, p. 1274-1289, 2006.
Cunill, Onofre Martorell; Socias Salvá, Antonio; Gonzalez, Luis Otero ; Mulet-Forteza, Carles. Thirty-fifth anniversary of the International Journal of Hospitality Management: A bibliometric overview. International Journal of Hospitality Management, v. 78, p. 89-101, 2019.
Deng, Quan; Franke, Marco; Suárez Lejardi, Edurne; Mendez Rial, Roi ; Thoben, Klaus-Dieter. Development of a Digital Thread Tool for Extending the Useful Life of Capital Items in Manufacturing Companies-an Example Applied for the Refurbishment Protocol. In: 2021 26th IEEE International Conference on Emerging Technologies and Factory Automation (ETFA). IEEE, 2021. p. 1-8.
Dias, Reinaldo. Sustentabilidade: origem e fundamentos; educação e governança global; modelo de desenvolvimento. São Paulo: Atlas, 2015.
Floriani, Vivian Mengarda. Análise do fluxo informacional como subsídio ao processo de tomada de decisões em um órgão municipal de turismo. Dissertação (Mestrado em Ciência da Informação) – Universidade Federal de Santa Catarina. Florianopolis, 2007.
Font, Xavier; LYNES, Jennifer. Corporate social responsibility in tourism and hospitality. Journal of Sustainable Tourism, v. 26, n.7, p. 1027-1042, 2008.
Font, Xavier; Serra, Joan; Ivanova, Milka. Creating shared value in destination management organizations: The case of Turisme de Barcelona. Journal of Destination Marketing & Management, v. 6, n. 4, p. 385-395, 2017.
Franke, Marco; Klein, Konstantin; Hribernik, Karl; Lappe, Dennis; Veigt, Marius ; Thoben, Klaus Dieter. Semantic web service wrappers as a foundation for interoperability in closed-loop product lifecycle management. Procedia CIRP, v. 22, p. 225-230, 2014.
Gil, Antônio Carlos. Como elaborar projetos de pesquisa. São Paulo: Atlas, 2002.
Greef, Ana Carolina; Freitas, Maria do Carmo Duarte. Fluxo enxuto de informação: um novo conceito. Perspectivas em Ciência da Informação, v. 17, p. 37-55, 2012.
Jacoski, Claudio Alcides. Peculiaridades do fluxo de informações em pequenos escritórios de projeto de edificações. In: Workshop Brasileiro de Gestão do Processo de Projeto. 2005.
Mainardes, Emerson Wagner; Alves, Helena; Raposo, Mario. Stakeholder theory: issues to resolve. Management decision, v. 49, n. 2, p. 226-252, 2011.
Medaglia, Juliana. Os Desafios do uso qualificado da Informação em Turismo: O Caso da Pesquisa de Demanda Turística Real de Diamantina/Mg. Tese (Doutorado em Ciência da Informação) – Universidade Federal de Minas Gerais, Belo Horizonte, 2017.
Medaglia, Juliana; Ortega, Cristina Dotta. Mediação da Informação em Turismo: um estudo introdutório. InCID: Revista de Ciência da Informação e Documentação, v. 6, n. 2, p. 126-147, 2015.
Medaglia, Juliana; Silveira, Carlos Eduardo. Turismo, informação e sentido. Cenário: Revista Interdisciplinar em Turismo e Território, v. 6, n. 11, p. 17-34, 2018.
Nadal, Mónica Cabo. Información turística en destino. Madrid: International Thomson Editores Spain, Paraninfo, 2002.
Nie, Kang; Tang, Xiaojing. Study on Ecological Value Co-Creation of Tourism Enterprises in Protected Areas: Scale Development and Test. Sustainability, v. 14, n. 16, p. 10151, 2022.
Obregón, Clara; Admiraal, Ryan; Putten, Ingrid van; Hughes, Michael; Tweedley, James R. Who you speak to matters: Information sharing and the management of a small-scale fishery. Frontiers in Marine Science, v. 7, p. 578014, 2020.
OMT. United Nations World Tourism Organization. A practical guide to tourism destination management. Madrid: World Tourism Organization, 2007.
OMT. United Nations World Tourism Organization. Discussion Paper on the Occasion of the International Year of Sustainable Tourism for Development 2017. Madrid: OMT, 2017.
Pan, Shu-Yuan; Gao, Mengyao; Kim, Hyunook; Shah, Kinjal J.; Pei, Si-Lu; Chiang, Pen-Chi. Advances and challenges in sustainable tourism toward a green economy. Science of the Total Environment, v. 635, p. 452-469, 2018.
Pearce, Douglas; Guala, Cesar; Veloso, Katerina; Llano, Sandrino; Negrete, Jorge Negrete; Rovira, Adriano; Gale, Trace Gale; Reis, Anabel. Destination management in Chile: Objectives, actions and actors. International Journal of Tourism Research, v. 19, n. 1, p. 50-67, 2017.
Peters, Mike; Kallmuenzer, Andreas; Buhalis, Dimitrios. Hospitality entrepreneurs managing quality of life and business growth. Current Issues in Tourism, v. 22, n. 16, p. 2014-2033, 2019.
Ramos, Célia M. Q; Rodrigues, Paulo M. M; Perna, Fernando. Sistemas de Informação para apoio ao Turismo, o caso dos Dynamic Packaging. Revista Ibérica de Sistemas e Tecnologias de Informação, n. 2, 2008.
Reed, Mark S.; Graves, Anil; Dandy, Norman; Posthumus, Helena; Hubacek, Klaus; Morris, Joe; Prell ,Christina; Quinn, Claire H.; Stringer, Lindsay C. Who's in and why? A typology of stakeholder analysis methods for natural resource management. Journal of environmental management, v. 90, n. 5, p. 1933-1949, 2009.
Rodrigues, Charles; Blattmann, Ursula. Uso das fontes de informação para a geração de conhecimento organizacional. Perspectivas em Gestão & Conhecimento, v. 1, n. 2, p. 43-58, 2011.
Snyder, Jeremy; Byambaa, Tsogtbaatar; Johnston, Rory; Crooks, Valorie A.; Janes, Craig; Ewan, Melanie. Outbound medical tourism from Mongolia: a qualitative examination of proposed domestic health system and policy responses to this trend. BMC Health Services Research, v. 15, n. 1, p. 1-8, 2015.
Snyder, Jeremy; Crooks, Valorie A.; Turner, Leigh; Johnston, Rory. Understanding the impacts of medical tourism on health human resources in Barbados: a prospective, qualitative study of stakeholder perceptions. International Journal for Equity in Health, v. 12, p. 1-11, 2013.
Sutrisna, Monty; Goulding, Jack. Managing information flow and design processes to reduce design risks in offsite construction projects. Engineering, Construction and Architectural Management, v. 26, n. 2, p. 267-284, 2019.
Sutrisna, Monty; Tan, Adeline Zhu Teng; Zaman, Atiq. Enabling an effective knowledge and information flow between the phases of building construction and facilities management. Facilities, v. 36, n. 3/4, p. 151-170, 2018.
Van Eck, Nees; Waltman, Ludo. Software survey: VOSviewer, a computer program for bibliometric mapping. Scientometrics, v. 84, n. 2, p. 523-538, 2010.
VitaL, Luciane Paula; Floriani, Vivian Mengarda; Varvakis, Gregório. O fluxo de informação sob a ótica de gestores públicos em turismo. Informação & Informação, v. 19, n. 3, p. 150-167, 2014.
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Luiza da Silva, Brendha Rangel, Juliana Medaglia
This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright Notice
Authors who publish in this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under the Creative Commons Attribution License 4.0, allowing the sharing of work and recognition of the work of authorship and initial publication in this journal.
- Authors are able to take on additional contracts separately, non-exclusive distribution of the version of the paper published in this journal (ex.: distribute to an institutional repository or publish as a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to distribute their work online (eg.: in institutional repositories or on their website) at any point before or during the editorial process, as it can lead to productive exchanges, as well as increase the impact and citation the published work.
